Very good, as usual and as I have expected over the years.
Very satisfied, very professional. I have leased two cars and purchased one oner the last four years, never any surprises,
The end of April, my husband and I just leased our second Buick Verano at Garber Buick, with Heather being our saleswoman both times. We had not thought about turning in our first lease but Heather had messaged me about a sign and drive special Buick was having, and it turned out we could get into a brand-new lease with more features than our previous vehicle, for a cheaper price. Heather is fantastic to work with and spent a lot of time with us showing us all the features of the car and making certain we knew how to use all the functions. If I have ever needed to call/e-mail Heather, she gets back to me within 15 minutes. I would highly recommend Heather K. from Garber Buick, Saginaw, Michigan, to you!
Staff was very helpful in our new car purchase . The car is both well equipped and within our budget.
Rodney Dixon from Freeland
Really enjoyed buying a car at Garber and particularly from Al Rohde. I had previously been referred to Al and dealt with Al on another car purchase. I Really enjoy his direct and candid approach to selling cars. As I knew what I wanted before I arrived at the dealership he made the process of working through the purchase price, the trade-in value, and the financing options quick and easy. He even saved me $$ on the car loan. Thanks Al !
Mike From Saginaw MI
I highly recommend Richard Thomas. He had a few qualities that really stuck out when helping me find the car I wanted: 1)Nice - always to willing to help and make you feel more comfortable 2)Patient - spent a lot answering questions, showing different cars and taking on test drives 3)Honest - will give accurate information, even if it doesn't help him sell the car 4)Genuine - he is who he is and is very personable.
Basketball jump shooter from Saginaw
Tom and Todd,
Thank you both for all your hard work and compromise, I really appreciate it! Also, thank you for being understanding from a customer aspect as we were from a business aspect. My husband is very happy with the new truck, glad we were able to work it out! I will hopefully not be needing a vehicle for at least 5 years, however, if I do I'll keep you in mind. Thanks again!
Mindy and Kyle Hawley
This is my second Buick from Garber. The salesperson was so helpful with all the new items on my car like syncing the phone. She also told me not to hesitate to call if I needed help with anything else I didn't understand. I won't hesitate to come back or or recommend them to my family and friends.
The reason I went to Garber Buick was because they had the low mileage Honda Element I was looking for. When I first called to inquire about the availability of the vehicle, all the sales people were in a meeting, but the person answering the phone was able to answer my question. Mark called me back and we scheduled a time for the test drive. I enjoyed working with Mark and also the business representative. Mark is a low pressure salesman, and very personable. He provided the CARFAX report for the car. I was satisfied with the final agreed upon price. After the sale, when I asked for a copy of what Garber had done to fix the car to get it ready for sale, Mark provided the information very quickly in an e-mail. I was also happy with the fix-up that Garber had done to get the vehicle ready for sale. My friends have remarked that it looks like a new car - not a 9 year old car!
My car was hit in the parking lot at work. Garber is a preferred collision repair shop for my insurance. Garber got my car in right away and repaired right away. Looks like new.
My salesperson was Heather. She was wonderful and made sure I knew how to use/operate everything on my new Buick. Heather was patient and answer all of my questions.
I will tell everyone that is looking for a vehicle to go to Garber and asked for Heather.
Donna from Saginaw
Mike Lazorchak was again very accommodating and thorough in the buying process. I have been a life long car buyer from Garber Buick and Mike and there is no doubt, "You'll do better at Garber's"
John Weiss was great to work with! A Malibu came in that he thought would be perfect for me, so he called and held onto it for me. He was right! It was perfect!! I have been recommending Garber, and John to everyone that says they're looking for a new car. Thanks, John!!
Took my car in to get it detailed and it looks awesome!! These guys were great
Rob and his staff were so amazing and friendly would recommend them to anybody . Best experience overall when it comes to purchasing a car.
Shay from Mt. Morris
MICHAEL JARVIS COULDN'T HAVE BEEN MORE PROFESSIONAL, POLITE AND ACCOMMODATING. KNOWING THE SERVICE WOULD TAKE A COUPLE OF HOURS AND HAVING A FULL DAY OF BUSINESS TO TAKE CARE OF IN SAGINAW, I VERY MUCH APPRECIATED THE USE OF A VEHICLE WHILE MY VEHICLE WAS WORKED ON. I HAD EXCELLENT CUSTOMER RELATIONS WITH JOE AS I PROVIDED MY CREDENTIALS FOR THE USE OF THE DEALERSHIP'S VEHICLE. OVERALL I HAVE HAD A GREAT EXPERIENCE WORKING WITH GARBER FROM THE INITIAL SALE THROUGH MY SERVICE THUS FAR AND WOULD HIGHLY RECOMMEND THE DEALERSHIP. MY ONLY REGRET IS THAT THE DEALERSHIP IS SOMEWHAT OF AN INCONVENIENT DRIVE FROM MY RESIDENCE. IT'S A GOOD TRADE AND I CAN DEAL WITH IT.
I came into Garber Buick with very low expectations. As a single mom, newly graduated with my degree my credit was definitely not the greatest. Steve Mellish provided me with the most amazing car buying experience and worked hard to get me into my 2010 Honda Accord. It was a life changing experience for me and I can not say enough about Steve. I am so happy to be able to add him to my list of individual that will forever be on my list of those I have been blessed to meet. The compassion and empathy he provided me proved to me there are decent people in this world still. Thank you Steve for everything you have done and have continued to do for me. If your looking to buy a vehicle I urge you to go and see Steve and I promise you will not be sorry. Garber Buick thank you for hiring such a AWESOME sales person. You made a good choice making him a part of your team.
I am originally from Saginaw so I know Garber Buick very well. I was shopping around for a new car and was not able to find a great deal in Ohio. I drove 4 hours from Columbus, Ohio for this car and the service was excellent. Richard was very professional and courteous. I will purchase my next car from here as well. Thank you guys so very much. I am very happy!!
We just purchased a used car from Tom Auernhammer. He was so polite and helpful and worked very hard to address our concerns regarding the car. He made a list of all things we had agreed upon and everything was delivered, as promised. He was fair regarding our trade-in and was so pleasant. A very reliable used car salesman, whom we would highly recommend. Garber Buick in Saginaw is a very impressive dealership and we plan to utilize them in the future.}
I've had all of the service done on my vehicle at Garber. I go there because they treat me like family. They've kept my car on the road for better than 159,000 miles and the vehicle is still in great shape. I wouldn't trust it to anyone else for service or maintenance.
Helpful and straightforward advice regarding repairs. Fair and respectful treatment.
Enclave owner from Saginaw MI
GARBER BUICK HAS ALWAYS TREATED ME QUITE WELL. THEY HAVE BEEN VERY HELPFUL WITH ALL MY CONCERNS. I DO AND WILL RECOMMEND GARBER BUICK TO ANYONE.
The collision people were great they did a Great job on our car. It looked like a new car when we picked it up. Thank Youbr
Mike Jarvis was very good called me everyday with an update on my car while it was being fixed. When I picked up my care he went over everything that they did on my care and asked if I had any questions. This was very good customer service.
Mary Jo Clute
Thank you for all your help and for helping me find a great suv! I went back to work today for the first time and everyone was asking about my New traverse! Hopefully I will send you some business, I know when it's time I'll be heading back your way, I know my husband wants a new truck soon too!
I just wanted to say thank you to Steve for all of his work with my husband and I recently. He took the time to understand our specific needs as a unique family and found solutions that would work for us. We scheduled an appointment to meet with him and had given him an idea of our budget and the needs our family had. When we arrived, he had an excellent Buick pulled up that fit the criteria we had listed and it was a perfect fit. The cost was a bit high considering our other car payment and so he then helped us find a second vehicle so we could trade both of ours in and end up with two newer vehicles and lower payments. Elvis then helped us with the financing side of things and made sure we had the coverages that were best for our family. The experience with Steve was hands down the absolute best I have ever had with any salesman anywhere, buying anything. He was fun which made the entire process fun, and quite painless. Not only will we buy all of our vehicles from Steve Mellish, we will also recommend him to everyone we know. He is a shining example of what we hoped Garber would be. Thank you so very much!
Jenny from Saginaw
My elderly parents bought a vehicle from Garber although I was not involved with that process I have been involved with repairs and oil changes and just " hay I cant change the time on the clock" I am so impressed with the quality of care my parents recieve in the service department. they are made comfortable while waiting and the service department breaks there back to acommidate my parents.. Great Job Garber Service Department.
My wife and I was interested in buying a truck. We had the best experience with them than any dealer we have been to before. Not only did they help us get are new beautiful 2014 dodge ram 1500 that we both love and will enjoy for years to come but are three year old had a great time to. She was given a balloon, fruit snacks and plenty of attention. Not only are they very nice friendly people but their excellent with kids. All employees had smiles on their faces and we're very polite I would like to thank john and josh for all their help I truly appreciated every thing u guys did for us and for keeping are three year old busy while signing paperwork. Most importantly a big thanks to Josh Kusterer for playing with are daughter hopefully u weren't as tired as she was. She passed out minutes after we left. I would recommend anyone to buy from their
After owning several cadillacs thru the years, I have just purchased a 2015 Buick Lacrosse. I am very pleased to say that is is substantively better than the 2013 Cadillac XT's and of course the price was much lower. My main reason was to compliment your sales person, Rodger Piering for his excellent service and concern. He even came to my home to set up the garage door opening system.
Stephanie was wonderful in answering our questions, we were not rushed or pushed into making any decisions. Before with left with the new vehicle Stephanie went through the whole system of the vehicle and explained everything in the operations of it. How wonderful that was. Elvis was very good in getting us the best interest rate. he also explained every piece of paper that we had to sign. He always asked if we understood before signing. Our hat is off to both Stephanie and Elvis. We felt this has been the best customer service we have ever had when buying a vehicle.
Mary Jo Clute
I got Rolls-Royce treatment at a Buick price and remember you will do better at Garber Buick and I did for the last two times in three years I bought there. I love the new Grand Sport.
Experience in knowing the product was the name of the game and this dealership has the lead hands down. Professionalism and pride in the product they sell will keep me coming back for years.
Thank you John,
For being able to help us out! We appreciate everything that you did! It was the easiest and least hassle buying a vehicle from you!
Garber Buick Saginaw Michigan I would recommend them to anyone they are great. They got me a great car at a good deal.
We were thrilled with the competent, professional service we received from Heather and Elvis! Service started on the phone first with Heather Klopf, and then she sent pictures on email of cars she thought met my requirements. So, when we went to the dealership for the very first time, much of the "legwork" had already been completed. Heather had the car we actually bought pulled up and ready for us to see. From that point on Friday, to the signing of the papers on Saturday afternoon, every moment was congenial and fair, with absolutely no pressure. Much of Heather's success is due to her warm and caring personality. Heather works closely with Elvis Machl, a top, bright, financial person--they make a superb team! Elvis is organized to the " T", with a real gift for all the important details. He even created his own check sheet, so that no detail gets overlooked as he checks off each step. We highly recommend this marvelous Garber team! You will not be disappointed! Ask specifically to work with each of them.
Elizabeth & Joe Rousseau
I've been doing business with Garber Buick for over 40 years and have been very satisfied and impressed with their vehicles, maintainance service and customer friendly employees. It's no wonder they are so successful. Keep up the good work
At Garber Buick they walked me through the process, made sure that before any deals was made that I was satisfied with everything, and they were very quick in the process! I like the treatment as well as the service and I will return to Garber buick in the future! Did I mention I live an hour and a half anyway! Thank you guys, especially Ashley and Rob!!!!!!
Eric from Detroit MI
I recently purchased a 2014 Buick LaCrosse at Garber Buick what a great dealer. The whole process was outstanding I purchased my vehicle on a Monday, picked it up on Tuesday and my husband washed and waxed on Wednesday discovered that it had been painted before, had over spray and tape marks. He was not happy so he called the salesman, the salesman turned the call over the the sales manager. They stand behind their cars at Garber Buick, they immediately told us to come down the following day and they would switch it out for another. I had never expected that to happen, we arrived at 9:40 and within the hour we were on hour way home with a new vehicle identical to the original. Great place to deal and I would go back to them in a heartbeat, so friendly and really know how to treat the buyer.
Barb N from Roscommon MI
Mark did a nice job with selling the car and made it easy for me, a busy career woman to test drive the car. Everyone at the dealership were very professional.
The people there are always so friendly and helpful. Mike Jarvis keept us informed on the progress and lets us know how long the service will take. He also tells us about where the coffee, sitting areas are. After the service is done, he explains everything that was done.
I came to Garber to get an estimate on my 08 audi tt . I really wasn't expecting any good offers,though my tt was a beautiful car. I was really needing a 4x4 truck. was really surprised when [Tom] came up with the best truck for me that was beautiful and functional for my needs. I was very impressed with how efficient the dealership was! (Like a well oiled machine !)Ha Ha ! being an older woman I have always hated the buying a new car ritual,women are usally not taken serious and treated like they have little experience with vechiles and knowledge of the world But tom you and your staff treated me with the respect and care that everyone deserves.As I waited and observed how the other salesman treated and communicated with their potential buyers, I was impressed! being from Grand Rapids I have experienced many,many top notch car dealerships,but nun can compare to the over all care and expertise of Garbar in Saginaw. Thanks for the great follow up care,just wanted to tell [Tom] again that I would gladly recommend [him] to anyone looking for a new or used car. Thanks Tom you're the best!
Everyone was so nice, made me feel as though I was special, like family. A welcome change.
Wonderful service, great doing business with Garbers.
"We are loyal to our GM family of products and have made a number of purchases over the years and this time the sales person Molly McFadden stands out for many reasons, all positive. Firstly as a customer, she treated us with utmost respect, took us on a test drive where she showed her knowledge of the features and controls. Each question I posed to her, she quickly and honestly answered she obviously had done her homework. Although, we couldn’t come to an agreement on the value of my trade in, she was able to offer the best amount compared to several dealers nearby. It was obvious she wanted my business. She spent time with us getting to know exactly what our needs were and what our wants were and even re-assured us regarding financing. Her communications were regular during the few days we were selling our car. We actually had a genuine feeling she was on our side and not trying to pressure us at all!! From a business point of view, I know that my trade in has a limit to value and they can’t pay retail prices. Molly was very up front regarding their offer for our car and understood our choice to sell it on our own. She scheduled us in for delivery based on our needs and even moved around some appointments to make it happen. Upon delivery, she clearly shone above the rest knowing each and every option, button and command on our new car. We spent about an hour in the lot in our new car until we covered each feature and detail! I never had this level of explanation in the past! She defiantly set the bar for our next purchase experience! Great job Molly!"
Everyone we had contact with at the dealership did an excellent job. A big thanks to Ashley, Matt and Steve.
Since I was from out of town, my scheduled visit was up in the air. When I did show up, they were there to greet me and show me the vehicle I was interested in. Every effort was made to get my new vehicle to me as soon as possible once the paperwork was in order and accommodations were made to drive the vehicle down to me. Everything went smoothly and without delay. Great job!
Chief72 from Kalamazoo MI
I have never been one to like the car buying process. In the past it has always been long and exhausting and usually ending me walking away with some sort of regret. This was not the case with Garber Buick. I initially started my experience online and it was the easiest thing ever! I basically entered what I was looking for and what terms I was able to meet and I was done. By 8AM the next morning a representative called to confirm the test drive I had scheduled. From the moment I walked in the door, every person I encountered was helpful and every promise made was kept. This is not your typical dealership, my experience is that it is better. If you want to truly have an enjoyable car buying experience where what you see online and what you are being told at the dealership is true, I would recommend giving Garber Buick a try!
Wendy from Saginaw
We recently purchased a used car from you - a 2013 Volvo xc90 and I wanted to give you some feedback on our experience.
I was shopping for a used xc90 for some time and talking with a few other dealership's.
Online I came across that your dealership just got a xc 90 2013 with low mileage.
I contacted Andrea right away and within minutes she responded to me.
We emailed a few times and she responded to all my questions right away.
She then sent me a personal video to watch of the car. I was very impressed with the car and the customer service.
I knew that we were interested in the car but thought this process was going to be so difficult being that we live in Grand Rapids.
Andrea made the process so easy for us. I could not believe that your dealership would drop off the car to us and then pick up our car as a trade in.
I thought for sure we would have to travel and that would have been really difficult for us because we have 2 small children at home.
Andrea's customer service was great. She always responded to my emails- and I asked a lot of questions!- right away. She would even respond to me after hours and on weekends. Like I said earlier we were talking with other dealership's and Andrea was so much more professional and responsive to our questions and concerns compared to the other dealerships.
She made this car purchase so easy for us when I thought it was going to be so difficult.
Andrea provided excellent customer service for us and we really appreciate all of her help.
Matt Larson was extremely knowledgeable about the Encore and was able to answer all our questions that we threw at him. We had previously been to Graff Buick/GMC in Mt. Pleasant and it was not a pleasant experience at all. It was nice to go to Garber and get what we wanted at the price we wanted. Financing went very well and efficiently and we are happy to say that our experience at Garber has renewed our good view on car dealerships. Thank-you for the experience.
I was very impressed with my salesperson Molly McFadden. She was so knowledgeable! She spent a lot of time with me and answered every question I asked. She was very friendly and extremely helpful.
Convenient, fast, dependable, honest. My experience has always been very satisfactory. Rodger Piering has done a great job and I would recommend him to any of my friends.
Salesman Josh Kusterer is the reason we bought this car. W/O his no-quit attitude, we would have gone elsewhere. His pursuit of a vehicle matching our interests was great.
Have had a continuing Great Relationship with Garber Buick for Several years -They Offer integrity, honesty and customer service personnel Second to None!!
My Buick Verano is now in the body shop for accident repairs. The afternoon that we left the car at the body shop was one of the most pleasing experiences I have ever had at any dealership. Your general manager made arrangements for an over night loner vehicle and when I returned the vehicle the next morning I was overwhelmed by the concern for my grandaughter's well being by Joe and Roger. Personal treatment like that will never be forgotten.
Jerome from Saginaw
As my tag-line states, I bought it, I love it, and I will NOT be bringing it back!! I purchased a 2012 Chrysler 200 on May 23, 2014 from Garber on State St. in Saginaw. Before I even drove to Saginaw, Britney Coon contacted me regarding the type of car I wanted and the amount of money I wanted to spend, after I completed an online credit app. When I reached the dealership, John Weiss was ready to assist me in choosing the right vehicle for me. John did everything possible to make my purchase easy and enjoyable. I am completely satisfied with Garber's sales staff and financing department. I will be a Garber customer from now on! Thank you, John and Britney, for making my dream a reality!!
Rating from Cindy from Mt. Morris
Cindy from Mt. Morris
I have brought three new cars and most recently a used car for my daughter. I wouldn't want to go anywhere else because the service after the sale has been so great over the years.
I appreciate the friendly, prompt and honest service I receive from Garber Buick, State Street dealership. I am very happy with my Buick Verano, it's a joy to drive.
We have purchased several buicks from Garbers, qnd were very satisfied with the all around wonderful service. Roger Ruppel was our salesman. We will miss him.
John Weiss is awesome! I have dealt with John for years. He is always willing and ready to provide great service. I've never had any issues with his professionalism. Great dealership with awesome sales people.
Sam at Garber Buick on State Rd. Saginaw is an excellent help at the repair center. He always explains what the problem with my car is and makes sure that it is ready as soon as possible! Because of him I keep on coming back to him for any problem with my Buick Enclave instead of going to a neighborhood dealership in Clarkston, MI
Heather did an amazing job of helping me find the perfect vehicle for me! I will definitely be returning to Garber Buick when my lease is up to get a new vehicle and I will recommend Garber Buick and Heather to anyone that is looking for a new vehicle. Thank you so much!
It was a great experience. Very easy to deal with. Went out of their way to make me feel comfortable and were so helpful showing me all the details of operating everything that the car offered. This is my second car from Garber Buick.
Millie from Freeland
I have delt with Garber Buick for 40 years . All members of their sales, service and support staff are always professional and customer orientated. On this occasion, I was having difficulty prograning my garage door opener feature, they came out to my home twice to assist. I recommend Garber to any one who is interested in a new vehicle.
Leo from Saginaw
Garber Buick goes above and beyond. Matthew Larsen was a pleasure to work and very knowledgeable about his product. We will definitely be back!!!
Sheryl from Saginaw
Just a quick note to let you all know how appreciative I am of all the time and help you have all put into finding me the perfect vehicle. I feel you all went above and beyond for me and I am truly grateful to you all for that. I will highly recommend you and your dealership as well, to all of my collegues, friends and family. Thanks again for going the extra mile for me. Your dealership is one of a kind!
Joe Rau was very knowledgeable and helpful in leasing my new vehicle. He knows the product and is very personable.
Jean from Saginaw
Heather provided us with excellent customer service. She went above and beyond my expectations and so did the other Garber staff we dealt with.
Daniel from Reese MI
I drove through the dealer on a Sunday and fell in love with the car of my dreams ! This was after researching it on Garbers website . I called on Monday and spoke with Rodger Pierring and I told him the qualities I would like in a new vehicle , also the one I saw on the lot that I really liked and the color of my choice . At this time Rodger told me he would check it out and call me back . Within an hour he called me back ! They found me the car I wanted but it wasn't in the combination I wanted , but they would get it ! , and they did 2 days later !! This was / is one happy lady ! I had a plan to drive to see my grandchildren over the weekend , and I got to drive in my new Buick Encore ! It got excellent gas mileage , handled beautifully and I love the heated seats and steering wheel ! Thank You Rodger ! Steve , and Garber Buick !, I love my new Buick !!!
I dropped my car off in the morning for an inspection, oil change, tire rotation, and interior detailing. Joe showed me new mats for the front of my car that would extend the life of my carprting which I purchased. I was given a ride to work. I received a couple of calls during the day to verify color of my mats and to go ahead to replace some filters. Joe picked me up at 4:30 to get my car. It looked great and smelled like new! Your service team is GREAT!
Gloria from Saginaw
Requested service was performed in a timely, professional manner. Service personnel were friendly, polite and obviously wanted to assure everything went well.
Michael from Saginaw
Last week I had to bring in our Enclave to your service department. What I thought was a major issue turned out to be ice build up. However, I wanted to comment on the service and attitude of your employee Michael Jarvis. Wow! I was really impressed. He was interested in me and was very professional and exhibited great customer service. He really showed the top of what one would like to experience. Thanks!
Julio Rodriguez did a great job with getting me in the car I wanted. Thanks Julio! Keep up the great work you did a fantastic job and it was a pleasure meeting you.
Mike Jarvis always gets my car in and serviced in a timely manner and he is very courteous and professional.
John from Saginaw
Dealership did a great job from the moment that I entered the parking lot. I was looking for a used regal or lacrosse. Tim Jenkins did a great job answering my questions, looking through their inventory, and the buying process. Great dealership to work with and no pressure.
Erik from Saginaw
Mike Lazorchak and the entire staff was excellent to work with. They took the time to explain features and details of this transaction. Outstanding effort! Thank you.
Gene P. from Saginaw
I had an excellent experience getting my Buick Encore from Garber. Andrea, Mike, Steve, and the rest of the staff did a wonderful job and were very helpful every step of the way. They even brought my vehicle to my house, and I live 75 miles away!!!
Frank from Waterford MI
My sister had such a wonderful experience with Garber Buick when she purchased her LaCrosse she encouraged me to go there for a new vehicle. I had an idea from researching Enclaves on the Internet what I wanted in a new vehicle. My sales professional, Heather Klopf guided me through the process from color, available options, to test drive, cost and finally to my purchase. She made it a very stress free experience. Josh Kusterer did a fine job of explaining the many functions of my new 2014 Enclave on the day of delivery, especially helping me step through setting up OnStar. Overall I would recommend Garber Buick to my friends to purchase their next vehicles. It was a very positive experience.
Elli from Bay City
I was very happy with my car buying experience at Garber. Ashley put alot of time and effort into finding the car I wanted. I can't say enough about how knowledable she is. She was willing to put in extra time making sure we were comfortable with our new vehicle and was an absolute pleasure to deal with. I would recommend Garber because of Ashley and the great customer service we received from her. She is a valuable asset to your dealership. Terri
Over the years I have purchased a half dozen new cars from Garber Buick and the last two I have worked with Roger Piering who is very professional and easy to deal with. He is there to help after the sale with all those little questions that need answers. This is just a good place to buy a car!
Patrick S. Saginaw
Rodger Piering was an excellent salesperson when purchasing my new 2014 Enclave. He was patient, forthcoming with prices and options, and overall a very happy experience to deal with him.
was looking for a new vehicle and was on line when I found Garber Buick. the price was right and the service was great. You will get the best trade in for your vehicle @ Garber Buick.
Ray from Clarkston MI
I started my car buying process back in Nov 2013 and Rob was a big help the whole time. I would recommend him and the garber organization to anyone looking to purchase a new vehicle.
This was the best car buying experience I've ever had. I made the appointment online, and John followed up with a confirmation email and phone call. On the morning of the appointment he called me and was ready to greet me when I got to the dealership. He offered coffee or pop when I sat down. John actually listened to my requests for price and payments when looking at the cars available on the lot. We test drove the used car I purchased, and he pointed out the selling features on the car I didn't initially notice. He processed the loan and explained the other things that were available for purchase; the extended warranty, rustproofing package, etc. and figured out how they would affect my payment. He went over all of the paperwork and gave me a copy of everything. It took 3 hours from start to finish to purchase my used car, which I thought was amazing! That included: not knowing what kind of car I wanted, talking at his desk about payments and kinds of cars I liked, walking around the lot, test driving and filling the car up with gas, returning and filling out loan paperwork, and the final signatures.
Sheri from Bay city
I am 36 years old and have bought over a dozen cars, trucks and SUVs in my lifetime, some new and some used. From 20 years of auto buying experiences there hasn't been any that are even close to my experience at Garber Buick in Saginaw, Michigan. From start to finish everything from the greeting to the test driving to the financing to the time I drove my new Buick home, Garber Buick provided unsurpassed customer service! I would NEVER go anywhere else! Special thanks to Mike Lazorchak and Steve in financing!
I was very happy with my buying experience with Garber. They gave me a fair price on the truck i bought and also on my trade in. They were willing to work with me to make the deal happen. I excited about my new truck and i'll surely return there for future car purchases.
Dan B. from Sandford
I buy all of my vehicles from Garber Buick in Saginaw. They are honest and true professionals. I would not go any place else.
I was in search of a fairly specific vehicle with a certain option package. Garber Buick had a vehicle that fit my requirements. Garber, being in Michigan and myself being in NY required the majority of the negotiations and purchase to be done remotely. I have purchased vehicles sight unseen and out of state in the past but only from well reviewed dealers. The reviews and testimonials I saw on Garber made me feel comfortable completing the transaction remotely. The prompt response and availability of the staff I worked with (Andrea and Julio), made the transaction a very painless experience. I had scheduled to fly in from NY to pick up the vehicle myself. Even though payment for the vehicle was sent weeks ago, they still offered to pick up me up from the airport upon my arrival. It really showed me that they care about their customers and gave me even more confidence in quality of the vehicle I was about to pick up. Upon arrival, even after a snow storm, the vehicle was clean and ready for the drive home. I would strongly recommend Garber to others and would not hesitate to do future business with them.
I have bought alot of cars in my life but I have NEVER had a more pleasant experience than when buying my Chrysler 300 today. Elvis was not only polite when asking us if he could get us a beverage, but he did everything possible to make our buying experience a pleasant one. Elvis is truly an asset to Garber, thanks again Garber for employing such a fine representative. He is AWESOME!!!!
I'd like to let everyone know that here at Garber Buick the staff is outstanding, and this was my best expierence in buying a vehicle. I would recommend everyone shop at Garbers, and you will be delighted with the whole aspect in buying a new or used car. I'm impressed. Thanks Garber Staff and Elvis.
The service advisor was terrific, explained what he thought were most likely the causes of the car trouble, and he was dead on. The car was in quickly, he kept me up to date on what was being done, and when it should be finished which allowed me the time to make whatever arrangements I needed to make for temporary transportation. For my convenience, the car, upon repair, was delivered to me at work, and it's running great. Very satisfied in all regards.
Garber Buick has been my dealer for several new and GM company owned vehicles and has always been supreme in catering to my needs and desires, their service department has been exceptional in caring for my vehicles either with routine services such as oil changes etc or with warranty repairs when needed.
I just wanted to say that Elvis Machul went above and beyond to help me get into my new 2013 Dodge Avenger and I can't thank him enough. He made my first experience with buying a new vehicle unforgetable. I will be very quick to send anyone looking to purchasing a car his way. Thank you Elvis Machul!!!
I still cant believe that Im walking out the door with a 2012 Buick!I I didnt have much money, my trade-in was a 02 Aztec with a lot of miles. I didnt think i would get so much for it! I was surppose to give Elvis 500 bucks for my down payment, I couldnt because I had to put so much down on my insurance, I only had $250; Elvis told me that he'll take my 250 and Merry Christmas!!! Great man, the BEST car salesman around! Thank You Elvis!
I asked Joe Jennings to help me fine certain vehicle with certain options. He did that for me and gave me a great price. I just want to thank Joe and the Garber team for excellent service.~~John S
I would just like to extend a word of gratitude and appreciation to Mr. John Weiss for all his efforts in assisting my parents in their recent purchase. I am confident in saying he went above his call of duty in making sure they left with exactly what they wanted and needed. I have always heard great things about the Garber Automotive Group and now I have my very own personal experience to match. Thank you Garber Buick and thank you Mr. John Weiss, the Price family appreciates your spirit of excellence.
I am very happy with my experience buying a car with Garber. Gary was very helpful finding our family the perfect car for our family and budget. I love my 2011 Malibu! Thank you again Garber & Gary!
Amy from Midland
I recently purchased a preowned vehicle from Garber Buick. I am a repeat customer and have always received excellent service. Salesman Mark Gehringer went went out of his way to see that everything was satisfactory. I would recommend Garber Buick and Mark Gehringer any day. Thanks again, Mark.
In August, 2013, I saw a Buick Encore on display at a classic car event. The style and gas mileage appealed to me so I began researching this vehicle both on line and at Buick dealerships. I had spoken to 7 different sales people from various dealerships with less than satisfactory assistance. My specific wants were not being heard. My next dealership was Garber Buick and that was the beginning of a very positive experience. Heather Klopf of the Garber Sales Department listened to me, understood me, and communicated with me until I had a 2014 Encore in the color, and with the options, I was looking for. Heather never appeared discouraged and never made me feel unrealistic. When I picked up my new Encore, Heather took the time to show me all the features of this technologically advanced vehicle. I really could not have asked for better customer service and I highly recommend Heather Klopf as anyone’s next sales representative. I found everyone at Garber Buick to be friendly and helpful including the front reception, Steve Thomas, Elvis Machul, and those who greeted me either on the telephone or in person. I am loving my new Encore! Thank you Heather!!!
Irene from West Branch
We just purchased our second vehicle from Garber Buick and will not hesitate to return when we are in need of our next vehicle. Very professional staff. Outstanding customer service! Our salesman, Joe Rau always takes time to listen and gets to know what we are looking for and what features we want in a vehicle. Cannot say enough good things about this guy. If you stop by this dealership be sure to ask for him. We previously went to a dealership in Traverse City and even though we were there about a half hour no staff member greeted us, let alone asked if they could help us. Maybe some "customer service" training is in order? (just saying) THAT is why we drive to Saginaw??? We love our new Buick. Thank you Garber.
William from Beulah
My expectations were more than met. Not only was it a friendly atmosphere but they found me the car I really wanted to drive. Thanks so much Gary Andrews for all the work you did for me. Job well done.
The team at Garber buick has always shown me the peace of mind in the car buying process. This is the third car I have bought in 2 years because I drive sixty thousand miles or more a year . They understood my car needs and always went the extra mile to make me happy. Josh Kusterer has all ways been kind and professional and ways helpful. Your not just buying a car from Garber buick your family... Jim a very happy customer
Joe Rau made buying a car enjoyable. I would refer other car buyers to him. He is honest and personable.
My car buying experience was awesome.John Weiss made it possible for me to get my 07 saturn ion he is a true professional and I would recomend my family and friends to go see him and any of the other great salespeople at garber. Thank you john
We just purchased our second vehicle from Garber Buick and will not hesitate to return when we are in need of our next vehicle. Very professional staff. Outstanding customer service! Our salesman, Joe Rau always takes time to listen and gets to know what we are looking for and what features we want in a vehicle. Cannot say enough good things about this guy. If you stop by this dealership be sure to ask for him. We previously went to a dealership in Traverse City and even though we were there about a half hour no staff member greeted us, let alone asked if they could help us. Maybe some "customer service" training is in order? (just saying) THAT is why we drive to Saginaw??? We love our new Buick. Thank you Garber.
William from Beulah, MI
This was my 4th vehicle from Garber Buick! And roughly the 6th overall from within our family. Fantastic staff and attention to the customer. It's always refreshing to visit. I'll likely buy again from Garber Buick in the future too! I'm quite fond of their business and the Buick brand in general now.
I have found Garbers to be good to do business with. They always strive for excellence. Sam in service and Mark in used car sales went above and beyond my expectations. We now have a car that we really like.
I am actually an online shopper when I stumbled across Garber Buick. I purchased my first car online. Never actually driven the car or even test driving the vehicle I was nervous but no one beats Garber Prices even up in the Upper Peninsula. So I went ahead and went with my gut feeling. They all (John Weiss and Andrea) made my second guessing of buying a lemon or rip off diminish. The transaction of this vehicle went smooth and they tried to get me the best financing to my budget. Even if it was to drop the price. But in the end my bank won.. They delivered my car over 200 miles free of charge and the vehicle was in great condition. The men that delivered my car was also a pleasure to talk to. THANK YOU GARBER BUICK FAMILY!!!
Heather Klopf made our purchase easy and enjoyable.She is very knowledgeable and professional. We never felt pressured into buying,which made working with Heather, a pleasure.
Rodger and Elvis made the buying experience enjoyable. There hospitality and attention to detail is bar none.. I will definitely be back.
Bought my new LaCrosse at Garber Buick in Saginaw! Joe Rau has been my salesman for my last two LaCrosse's -- He is knowledgable and very honest with you when buying/leasing a vehicle. The Garber facilities and staff are top notch! Whether I'm shopping, getting an oil change or a repair -- the entire staff is very friendly and helpful. I highly recommend this dealership... You can buy the vehicle at any dealership... but it's the "people" that keep bringing me back. Great Job GARBER BUICK!
We recently purchased a Chrysler 300 from Garber Buick. We could not have been more pleased with the service from beginning to end. Heather Klopf and John Weiss were fantastic to work with and Garber will be the place we return to when it's time to purchase another vehicle. Thank-you for a wonderful experience!
John Ledesma Testimonial: Our buying experience was so comfortable and stress free. The staff was friendly and professional and John, our salesman, was so warm and kind we did not feel pressured at any time. will be recommending Garber to anyone who is looking for a new vehicle:)
Great day working with Joe Rau at Garber Buick. Showed me all the features of the new car and answered all of my questions. All in all a very nice experience.
When I sent Andrea Brandel an instant message asking how much a lease payment would be for the Buick Regal, I had no intention of actually getting the car. But after Andrea was so professional, knowledgeable, helpful, and she answered all of my questions, I couldn't think of a reason not to get the car! I picked up my new car the next day and couldn't be happier. Thank you Andrea!
I drove 60 miles to pick up a used car at Garber because - A: They had the best selection, and B: They were eager to work with me to make a deal happen. The entire staff was friendly, and the buying experience was great.
Britney, We want to thank you for your outstanding customer service. These days there seems to be a lack of taking care of your customer, so when you receive the attention and service we received from you, it should be applauded.
Of course our daughter's are in love with the new jeep!! In the future when we are in need for a new car, we will definitely be contacting you!!
Thank You Again,
Steve and Virginia Kus
Steve and Virginia Kus
I keep returning to Roger Ruppel and Garber Buick for the excellent service and the great cars. Roger goes out of his way to make buying a car an enjoyable and worry-free process. He explains the purchase options and demonstrates the recent innovations on the new vehicles.
Scott Van Luven was terrific to work with. He quickly understood my needs and was thorough and organized throughout the entire process, which included due diligence on driving multiple vehicles to ensure I had the perfect fit with my new car. I was no pressured into anything I did not want. The loan was quickly organized, and closing was efficient and quick. I was treated with courtesy and respect. I would recommend Garber Buick and Scott Van Luven unconditionally to everyone.
As I struggled with separating from my Mercedes, John and Ashley went out of their way to ensure that I would be a happy customer. They took a lot of time to get me a deal that was suitable, and my new Regal certainly has not let me down so far.:) No separation anxiety from my former vehicle, which I thought that I would miss to a great extent. I absolutely LOVED the way that my new car was presented to me upon purchasing--it was all buffed up and in the show room waiting for me to drive it away as the rain came down outside. John took time to show me how I could set up my personalized phone/radio features, he filled the gas tank, and sent me off well after most of his co-workers had gone home. He was a trooper and a fun person to assist in my new big purchase. Thank you Garber--for the hot coffee, the friendly environment, the terrific sales associates, and the fair deal. I was brought up on Buicks (when I was a kid, my dad would drive us to look at the cars at the old Garber on Genesee every Sunday after church)--as an adult, strayed to the Mercedes--but I am back. (Woohoo!) Glad to be driving a Buick again.
I'm elated to share my review.. This was my first experience dealing with Garber Buick.. My husband and I walked in looking for something dependable, low miles, clean and big enough to service our family.. Scott and team heard our request and worked hard to bring satisfaction to our needs.. The office staff were very friendly and helpful at makin sure we were comfortable and overall happy.. I recommend Garbuick if your looking for a vehicle.
My family and I recently worked with Scott Van Luven to purchase a Buick Enclave. The experience from start to finish exceeded our expectations in every way. From the moment we were greeted the Garber difference was evident. Scott took the time to help us find just the right vehicle and answered any questions we presented along the way. Scott and Garber have EARNED lifelong customers in us.
I feel very fortunate to have Joe Rau as the sales representative of Garber Buick. He was extremely knowledgeable and helpful about all of my Buick Lacrosse questions.
~ Rose Carson
Rodger Piering is the best salesperson in the world.
Great dealership. It was a pleasure working with Joe Rau and Steve Thomas. I hope they will be here to serve me for years to come.
Loved my salesperson Roger Ruppel. He is personable & knowledgeable plus has a great sense of humor, he made it fun!
~ Mary Parry~
This was by far the best car buying expereince that I've had. Ashley was great, super friendly, accomodating but most of all a "real" person, not just another car salesmen (or sales women in this case) This is the way buying a car should be. Also, the response time on any questions is really quick. I originally emailed the dealer to let them know that I was interested and by the time I opened my email the next day Andrea had already responded. She was quick to answer any of my questions and to get us an appointment set up. Thank you again to all that made this experience great, you have a new customer for life!
We wanted to thank you, John Weiss, for your professionalism and ability to make the car deal happen for us. This was, by far, our best vehicle purchase experience we have had.
Matt and Amy Schmidt
I am a lifelong Garber Buick fan, having purchased at least 6 or 7 cars from Garber's in the past 20 years. I like their professionalism, the people are friendly and helpful, give me time to make the right decision when it comes to which car I want to buy. I am well satisfied with Garber Buick, will not ever purchase another car from another dealer. I stick with what I know and trust.
The service department at Garber Buick did a great job at working with me, cost wise, as well as getting my vehicle back on the road quickly! Thanks!
Everyone I came in contact with was very professional and friendly, especially my salesman Joe Rau and Steve Thomas in the finance department. The staff was very helpful and patient with me through the learning process of this new vehicle. I was very impressed with my first encounter with Garber! I love my new vehicle even through there is still more to discover with it!
This is the 2nd Buick we have bought from Garber Buick. We have been very happy with both experiences. Mike Lazorchak was fantastic for both vehicle purchases and will continue to return to Garber Buick to see Mike again. We highly recommend Garber and Mike Lazorchak!
This is the 4th vehicle that I have leased from Garber Buick and has been the best customer service that I've ever received! Thanks Heather for being a great salesperson!
Garber Buick is the best! After a very bad experience locally, we were so impressed with the professional way our inquiry was handled at Garber, that we drove over a hundred miles to deal with them. The moment we walked in we were treated like we were their friends. Rodger, our salesman, was extremely helpful, courteous and professional. We were introduced to everyone and given a tour. The dealership is designed for the customers convenience and the showroom makes viewing the cars extremely easy from every angle. We couldn't be happier with our Garber Purchase.
We want to express our sincere gratitude for the exceptional customer service and product support at Garber Buick with our experience in purchasing our our Buick Regal GS. Garber's way is flawless--no hassle, no gimmicks, no bitter surprises. Everything was top notch from beginning to end. We have made a personal pledge to make sure we check Garber first for any future purchases. Our sales team at Garber Buick was a dream come true for us and we are very thankful for that!
Sam and Michele Fall
Josh Kusterer truly made my dreams come true. I am driving my "dream" vehicle. I didn't think it would be possible but he truly understood how important my next vehicle purchase was for me. Josh listened to my needs and wish items for my next vehicle purchase. I am over the moon, thankful, and pleased with all the attention to detail given to me during this entire process. With the amount of dealerships available it's important to feel special when making such a huge purchase. Gold Stars for Josh and the Garber Buick Team on State Street.
I walked into Garber Buick thinking i was going to purchase a used Yukon XL from a lady named Kay and like a great team of workers I was Greeted outside on the lot by a man name Richard Thomas(JohnBoy) and he said lets go in and see what we can do. He never once tried to sale me something different and told me they work miracles and for someone who has had some credit problems in the pass was very surprised when this other man by the name of Chad came to tell me that he is trying very hard to get it to work but explain about carrying over negative amount from my trade in so he talked to us about getting a new start and out of the negative and for a 54 year old who has never been able to afford brand new vehicles, walk off that lot with a brand new 2013 Buick Enclave with 15 miles on it, got to pick color what I wanted on it and everything. This staff at Garber is fantastic and not just because I got a new car but they sat with me and talked normal things like vacations and what i like to do and went over everything about the car and said to come in anytime if i need to know how to work buttons on the car. I am going to tell all my friends and whoever else that I know is looking for a car new or used to drive that few extra miles and go to Garber because they really do make you feel like family. Thank you Richard and Chad for such a great transaction and very nice vehicle, I will be sending people your way from Howell, Michigan and from Houghton Lake, Michigan your customer service can not be beat by any other dealership, you put Dean Arbour of West Branch to shame never will I go anywhere else.
I just wanted to thank the awesome staff at Garber Buick for the great job they did for me. Elvis Machul helped make my first buying experience easy! He also went above and beyond to secure the very best financing and I'm very happy with my purchase. I would refer anyone I know to deal with the professionals at Garber Buick.
My husband and I went to Garber Buick looking to purchase a used car. We knew our credit wasn't A-one but we thought we could get into something a little newer. The staff at Garber Buick was so very friendly and worked hard to get us into a nice vehicle. They even took our used 2000 trade in and it was used as part of our down payment. My husband and I are very satisfied with the service we received and we were able to drive away with a car we both liked and were excited about with low miles and an extended warranty. No matter what your credit is you should try Garber Buick they will work with you and try to get you into something you like not just anything like other dealers. Very Happy Customer!!
I has a great experience with this company, Alan Young was my sales representative and he did a fantastic job at making me feel comfortable, letting me know the details of every question I had. I was very nervous because of it being a big purchase and he made me have a sense of direction of what I wanted and he wanted to make sure my needs were met and I was happy. I was undecided at what vehicle to get because of my needs and wants, but I was able to drive both and make a decision with out being pressured. I am very happy with my purchase. I would highly recommend this to customers and I do look forward to doing more business with this company in the future.
Rodger Piering and Steve Thomas allowed my wife and I to purchase our new vehicle easily. They went out of their way to accommodate us between buying and picking up our vehicle. We highly recommend Garber Buick and will return in the future.
I have been a Garber Buick customer for many years -- Mike Lazorchak is my adviser and super sales person. The entire staff is considerate, helpful, and kind. From the receptionist who immediately opens the door and escorts you to your destination, the facility is state of the art and designed for customer service and comfort, but most of all, Mike is knowledgeable, professional, thorough, and makes the entire process stress free, however, with that being said, what I really appreciated was him taking the time to review the process, fine print and go over the car as long as it took to make sure I knew how to use all of the bells and whistles until I felt comfortable riding around. Dick Garber has developed a corporate culture of integrity, honesty and customer service driven personnel who work as a team. I also must give credit and kudos to Chris Thompson, the Finance Manager who was so nice, kind, and knowledgeable. I feel confident that I am a customer of a top notch car dealership. To Mike, Chris and the service department, thank you!
Recently, I was in the market for a new car. Although I have bought several cars over my lifetime, I have never developed a single dealership loyalty, so I did what many new car buyers do & I shopped several dealerships. During hat brief, but extensive journey, I met Josh. He represented the epitome of professionalism, honesty and dedication. Although I drove several cars on his lot, I had a specific vehicles in mind, so I continued looking. Throughout my journey, every other salesperson I encountered paled in comparison to Josh. Josh stayed in touch with me through phone calls and emails showing an utter dedication to assisting me in finding a car that I would be happy with. After some creativity he did just that, he found a car that is perfect for me. He went out of his way and did his job with absolute enthusiasm and commitment. He treated me with kindness and consideration and honored my wishes as a new car buyer both in style, color, and payment options. I can, without reserve, say it was an absolute pleasure to work with Josh and through his efforts, Garber has earned my car buying loyalty for life.
I just wanted to say that this was an amazing experience, buying a vehicle! Very well worth the drive from Flint. I've been to a lot of dealerships and Garber is the best ever! I've got 16 years at General Motors and I'm proud to be a part of Garber. Thank you, to the team for helping me get into my truck! I will bring my kids here when they are of age next year, to buy their cars!
I must say that I was impressed by Elvis Machul and his ability to listen to what I wanted and not try to push me into a vehicle that I didn't like. He was very professional and helped me make a great buying decision. He was very knowledgeable on his products and gave me options based on my needs. I would refer all my family and friends to Mr. Machul. I'm VERY happy. Steve
I have bought several GM cars and trucks, and purchased my first Buick Enclave from Garber Buick. I must tell you that, of all the dealerships that I've dealt with, Garber Buick of Saginaw, is the best. Those guys and gals do an excellent job.
John Weiss was very helpful with getting me into a Lincoln LS. I am very happy with the way he worked and handled my account. Thank you and keep up the good work!
In our effort to find a certified GM vehicle, we researched dealerships in the Saginaw area. Using the internet as our primary tool we narrowed down our selection to three dealers. After talking with the sales representatives of each organization, the decision was made to deal with Garber. This was based on the fact that we found the staff of Garber to be courteous, friendly and knowledgeable. The Garber team made us feel welcome and treated us with respect. The manager was active and visible to customers giving the dealership a feeling of real teamwork and professionalism. Given our experience with Garber, we will be returning for our future vehicle purchases.
Joe & Lee
Heather was our salesperson, however we dealt with a lot of people at Garber Buick. They did everything possible to get us in the vehicle we wanted. There is no question, that we will be back and we will be telling our friends and family about how much we loved Garber Buick!
I can't say enough good things about Garber. My first experience dealing with them for a used vehicle was fantastic. From the initial call to my salesman Elvis Machaul the entire process was painless and with absolutely no high pressure. They were very fair in the negotiation process and top dollar for my trade. They needed to replace a lost key fob and the service department was equally as helpful and friendly even a week after the sale took place. With sales associates like Elvis, and the quality service department it is easy to see why they have been around for over 100 years. I will certainly go back for my next vehicle.
This is my third vehicle I have bought from Garber Buick and they stick to their word, as promised, by the sales manager, Juan Bush. I went through financing with Gateway Financial twice, to pay off two loans and they got me great financing, with Wildfire Credit Union on a 2012 Dodge Ram truck. Thanks to John Weiss and Juan Bush, I will be returning to Garber Buick for my next purchase.
I had a great experience with leasing my 2013 Buick Verano! I love this car and will be doing business again in the future with Garber Buick!
A very proactive team responded to my online search for a new (used) vehicle. Due to my situation, active duty Navy and on deployment, I was unfortunately not able to be present during the car deal. However, once I was in contact with a rep and we got my wife involved, they were very courteous throughout the process. Due to my absence, we had to use a specific power of attorney for the finance company to accept the deal. John Weiss was the sales rep that helped my wife and he was outstanding. He made sure that everything we needed was taken care of. He made sure to keep my wife and I informed through the entire process. Thank you to John and his team for assisting us with our purchase. I will recommend Garber Buick of Saginaw to my friends and family.
Elvis Machul really worked hard with helping make purchasing a vehicle possible for me. I went in on a Thursday and I had my car the following Friday. He made sure that the price would be within my budget and he helped my Grandma to find a cheaper insurance policy than she already had. I really appreciate all of of the hard work done by Elvis and everyone at Garber Buick. I would most definitely recommend Garber Buick to anyone interested in purchasing their next vehicle.
Julio is awesome to work with -- Very helpful! There was a problem with the computer system on the Explorer I was buying and he came and got it from me at work, and drove it himself, over to the Ford dealership to have them do the update! I would buy another vehicle from him in a second.
Everyone needs to experience purchasing a car from Garber Buick. From the time you enter the complex, you're made to feel like you're the one and only client. Our salesman, Rodger Piering, along with his co-workers, catered to our every request. He worked diligently to make our dream of owning a Lacrosse a reality. Rodger and the Garber staff took the hassle out of the purchasing process which made the buying experience really stress free and most enjoyable. Rodger won us over. We will continue to purchase our vehicles from Rodger and will definitely recommend Garber Buick to our family and friends.
Robin & Mark
Our salesman Mark, went well over the top to make the Chrysler 300 perfect. To keep my wife happy, he even personally delivered the vehicle to our home in Oscoda. I will recommend all our friends and family to Garber Buick in Saginaw and will tell them about our great experience with Mark.
I would recommend Garber Buick to any and everyone I know. My experience with the team was so amazing. Thank you so much!
Very pleasant and quick experience purchasing my vehicle at Garber Buick. I Worked with asales professional, Julio and the finance manager, John Weiss. Thank you and I would recommend their service to anyone looking to purchase their next vehicle.
Thank You Mike for helping us pick out our new Enclave! It was great working with you. Thank you! Thank you!
John, thank you again for all your help throughout the past week. You guys are the only dealership that offered to help me get into a car I really wanted with my name on the financing to help rebuild my credit. I appreciate this more than you'll ever know and I will most definitely recommend you guys to everyone I know. Take care and God bless!
I wanted to thank you for working so diligently to assure my satisfaction with my recent lease acquisition of a 2012 Buick Enclave from Garber Buick. You crafted the best possible deal and accommodated all my requests in remarkable fashion. The distance between my home and your dealership evaporated into a total "no problem" situation. The delivery of the car (in my driveway) and the completion of the paperwork couldn't have been more painless, with the lease signing happening at my kitchen table, on my schedule, on my terms. Every detail was handled with care and fully explained to my satisfaction. Throughout the process, you listened to all my questions and resolved my concerns with decisive action.
I will unconditionally recommend Garber (and you) to all my friends and colleagues from now on. This transaction has been the most enjoyable and satisfying ever for me, and I've done many of them over the years.
p.s. I LOVE the Enclave
Thank you, John is a great salesman and we are life, long happy garber customers and we trust you guys. Thanks.
Matthew J. Wideman
Matthew J. Wideman
Garber Buick should be a role-model for all other Buick service centers in the nation. They, thanks to their highly dedicated team of service professionals, including Mr. Jarvis, are truly an exceptional bunch.
I drove from Amherst, OH to buy this car. The internet coupon for $1000 over the black book of my vehicle was exactly as promised. Garber was well prepared and the transaction could not have gone any better. I would definitely recommend them to a friend.
Mr. Garber- I hope you have been previously informed that your "consultant" Curt Lichon does an excellent job of helping customers and explaining fully the questions they ask. He certainly has the knowledge and personality to be a service manager if not even higher position benificial to Garbers. I know you don't get out in the "shop" but good service makes good future customers. Curt deserves a pat in the back for excellent work.
This is Barb writing. We still have not received the questionaire, but you can be assured, we will rate everything as excellent. We love our Regal! I thank you for having it and selling it to us. We feel fortunate to have found Garber Buick and the treatment we received from you could never be matched. It was so worth the drive. Thanks again
Jim and Barb
I would like to thank you for the service which was provided to my family by Mike Lazorchak. I will tell you, I am the world's worst customer. I buy over the phone which most people feel is insane, but I have no time for shopping. I called Mike after trying to get two other dealerships to get my mother-in-law into a new vehicle lease. Mike sent over exactly the vehicle we were looking for, a red Buick LaCrosse. Mike was persistent, yet easy to work with and I will admit that it's not easy to work with a customer like me. After figuring out the details of my request to keep the car basic and simple when it came to the options and accessories equipped on the vehicle, Mike had the new Buick LaCrosse delivered to my 85 year old mother-in-law's driveway with a beautiful gift basket in the front seat. My mother-in-law was so happy to have met Mike Lazorchak and thought he was the most professional sales person we have ever had the pleasure of dealing with. So, hats off to you Mike, you earned your sale, but you also earned our praise for your kindness and being ever so persistent with me. Next vehicle purchase; We make one phone call, to Mike Lazorchak!
I am a local small business owner who has tried hard to do the right things in running our own business. I always felt Garber's treated me in that same fashion---honorably, with respect and an appreciation for how important any customer is to any business. Additionally, if there is a more community minded dealership/owner than Garber's or Dick Garber, I have yet to see the company or meet the person.
Let me begin by first letting you know that when someone mentions the name Dick Garber in the Saginaw community immediately thoughts of integrity, leadership, trust worthiness and community support come to mind. Mr. Garber is an example of true community leadership; from his commitment to the not only the Dow Event Center with the Saginaw Spirit, the Saginaw Spirit Foundation, the Saginaw Children's Museum, but most importantly for continuing the family business of offering a first class dealership that exemplifies quality and service second to none. My father in-law introduced me to doing business with Garbers and we both have had the pleasure of being not only a satisfied Garber customer in the purchasing of our Buick automobiles but my family has been a proud season ticket holder of the Saginaw Spirit since Mr. Garber brought the OHL to Saginaw. Mr. Garber has been demonstrated how to be a successful business man along with positively impacting our community, he has made Saginaw a better place.
I have dealt with the Garber family for years. My father did business with Mr. Guy Garber in the early days. My first new Buick was a 1967 LaSabre and felt very comfortable working with the entire staff. When i moved to Florida in the early 90s and needed work, Dick Garber gave me a sales position at the dealership in Green Cove Springs Florida.
My family and I have been customers at Garber Buick for many years and have purchased several vehicles from this dealership. Although we live in the Metro Detroit area where there are plenty of places to purchase a car and have it serviced, we gladly travel to Saginaw in order to do business with the staff at Garber.
All of the interactions we've had over the years have been pleasurable and the staff at Garber Buick has always gone out of their way to accommodate us. The sales staff has continually been able to find vehicles for us to purchase that precisely meet our needs, and the sales process has been incredibly smooth. When we have needed service for warranty issues or general maintenance, the service department has been very professional and friendly. And all of the work that we have had completed has been top notch.
I have been a customer of Garber Buick dealer in Saginaw, Michigan for many years. I have been buying my Buicks from them for many years and have developed a good rapport with my personal salesman and their service department. They have provided wonderful service to me in all ways. I feel that they are family to me as I can just drop in and chat at any time and see how things are going. We have had occasion on trips to stop at other Buick dealers and haven't found another that can measure up to them.
My salesman at Garber is Mike Lazorchak. He has become a true friend and not just a salesman. He has always helped us to select the best product for our needs. He is also a sounding board for any automotive issues that we have had.
William L. Ruger
As Chairman and CEO of one of the State's largest CPA firms, I have seen many examples of how various companies conduct business. I have never seen a better example than Garber Management Group and its flagship dealership, Garber Buick. Their unwavering commitment to customers, employees and community is unparalleled.
Truly AMAZING! I want to take this opportunity to thank John Weiss, Rodger Piering, Andrea Maguire, Juan Bush & all the sales staff associates at Garber Buick. After two bad divorces and a bankruptcy 9 years ago, I was being turned down everywhere. I didn't want to get a "buy here-get screwed here" piece of junk in worse shape than the vehicle I already had. So, John Weiss, bless his heart, worked tirelessly for almost 3 weeks to find me a decent, affordable vehicle. After a few failed attempts, John found me just the right one; a beautiful 2008 Pontiac G6 GT Sedan. After finding the right vehicle, next came trying to get an affordable payment. Well, after much more effort on John's part, he got me financed through Chase bank with a payment I could afford. After over 30 finance turn downs, John & the staff at Garber Buick got me an awesome vehicle (that I love), a reputable finance, and a payment I can handle. If you need a vehicle, regardless of credit issues, do yourself a favor- See John & the rest of the "Miracle Workers" at Garber Buick!
Your family's auto dealership has been a solid anchor in this community's commercial scene for 100 years. The Garber connection is legendary and has helped this region in countless ways through that long, honorable period of service. Local businesses such as yours are more than a provider of products we need to function. The Garber family has been a benefactor to the Saginaw community in countless ways. You have made Saginaw a better place to live, thanks in no small part to your GM connection. Michigan -- and America -- cannot recover from our current economic crisis without contributions such as yours. Saginaw needs Garber Buick ... it is part of our community's lifeblood.
I have been a Buick owner for the last fifteen years and have purchased all of them from Garber Buick. The service I received from Garber Buick could not be equaled anywhere. The Garber family have been great supporters of Saginaw for over 100 years and have added to the community in many, many ways. They have exceeded expectations both from a business sense and a community player.
We are writing to you to thank you and your staff for the tremendous customer service we have received recently. My wife Suzie had a major problem with her vehicle and was able to get it towed from her work to Garber Buick where I suggested turning the work over to Chad Price. Chad already had the work order written up by the time she got there and made sure she had a ride home where she had access to my vehicle. The initial repair revealed a second problem and Suzie convienently made arrangements to have the vehicle picked up again by Garber Buick, however when Chad wasn't available Mike Jarvis stepped right up to get the job done.
Chad and Mike have both given me excellent assistance on many occasions over the last year for regular service on my vehicles, but I truly appreciated the way they both went above and beyond to help my wife out when I wasn't able to. This is the type of customer service that creates customers for life.
Tom and Suzie
Charles, thank you for your professionalism, your courtesy and your assistance in bringing our recent purchase of a new Buick to a satisfactory close. We enjoyed our time spent with you and felt we were completely and correctly informed on all aspects of our negotiations. Thank you for your patience. And, that was a neat surprise having a gift in the back seat of our bright and shiny new vehicle! We would, we will, recommend you to our friends who may be looking for a new vehicle.
Gene and Alice
Although I am a transplant here to the Saginaw Area, it didn't take me long to understand the impact that the Garber family has on this community. It is obvious that the Garber family has a passion for success not only in business but also with the development of the Great Lakes Bay Region. Our community associates Buick with Garber and Garber with Buick. They belong together.
Informed, competent, customer oriented sales staff. Dependable, efficient service department. Long family history of standing behind the product they sell. Long family history of major contributions to the community.
Garber Buick is a sales leader because they supply Buicks to a community that very much likes to buy Buicks from them. There is a proven customer need; that need will result in a significant number of GM cars being sold and an ongoing need for service for those vehicles.
I have found in Rodger Piering the best car salesman I have ever dealt with. He is caring, honest and has a wonderful way with people. I have bought five cars maybe more from him, and I would not go to anyone else. Also my insurance company said he was the best and most kind salesman they had done business with, when he called them to get insurance on the last car I bought. He took care of everything for me. That is why he is my salesman of the year!
Thank you again, Mark, for for all your help and hard work on the sale of my new car. Sharon and I thank you.
In our effort to find a certified GM vehicle we researched dealerships in the Saginaw area. Using the internet as our primary tool we narrowed our selection down to three dealers. After talking with sales representatives of each organization, the decision was made to deal with Garber. This was based on the fact that we found the staff of Garber to be courteous, friendly and knowledgeable. The Garber team made us feel welcome and treated us with respect. The manager was active and visible to customers giving the dealership a feeling of real team work an professionalism. Given our experience, the next time we are in the market for transportation, Garber Buick will be our first stop.
Joe and Lee Rose
I have bought several GM cars and trucks. I bought my first new Buick Enclave last year. I must tell you that of all the dealerships that I have dealt with, Garber Buick of Saginaw, is the best. Those guys and gals do an excellent job.
Thanks for all your help Andrea. I let Erica know that you are the reason we came to Garber. Yours is the only dealership that followed-up, and even suggested the Regal as an option for me. I appreciate your help! I sent emails out to 5 other dealerships. You were the first to respond by email and the only one to respond with figures as I'd asked. (Three other dealerships only sent auto-responses!!!). It was nice to meet you. I know you'll do well in your career!
Joe and Debbi