We wanted to thank you, John Weiss, for your professionalism and ability to make the car deal happen for us. This was, by far, our best vehicle purchase experience we have had.
Matt and Amy Schmidt
I am a lifelong Garber Buick fan, having purchased at least 6 or 7 cars from Garber's in the past 20 years. I like their professionalism, the people are friendly and helpful, give me time to make the right decision when it comes to which car I want to buy. I am well satisfied with Garber Buick, will not ever purchase another car from another dealer. I stick with what I know and trust.
The service department at Garber Buick did a great job at working with me, cost wise, as well as getting my vehicle back on the road quickly! Thanks!
Everyone I came in contact with was very professional and friendly, especially my salesman Joe Rau and Steve Thomas in the finance department. The staff was very helpful and patient with me through the learning process of this new vehicle. I was very impressed with my first encounter with Garber! I love my new vehicle even through there is still more to discover with it!
This is the 2nd Buick we have bought from Garber Buick. We have been very happy with both experiences. Mike Lazorchak was fantastic for both vehicle purchases and will continue to return to Garber Buick to see Mike again. We highly recommend Garber and Mike Lazorchak!
This is the 4th vehicle that I have leased from Garber Buick and has been the best customer service that I've ever received! Thanks Heather for being a great salesperson!
Garber Buick is the best! After a very bad experience locally, we were so impressed with the professional way our inquiry was handled at Garber, that we drove over a hundred miles to deal with them. The moment we walked in we were treated like we were their friends. Rodger, our salesman, was extremely helpful, courteous and professional. We were introduced to everyone and given a tour. The dealership is designed for the customers convenience and the showroom makes viewing the cars extremely easy from every angle. We couldn't be happier with our Garber Purchase.
We want to express our sincere gratitude for the exceptional customer service and product support at Garber Buick with our experience in purchasing our our Buick Regal GS. Garber's way is flawless--no hassle, no gimmicks, no bitter surprises. Everything was top notch from beginning to end. We have made a personal pledge to make sure we check Garber first for any future purchases. Our sales team at Garber Buick was a dream come true for us and we are very thankful for that!
Sam and Michele Fall
Josh Kusterer truly made my dreams come true. I am driving my "dream" vehicle. I didn't think it would be possible but he truly understood how important my next vehicle purchase was for me. Josh listened to my needs and wish items for my next vehicle purchase. I am over the moon, thankful, and pleased with all the attention to detail given to me during this entire process. With the amount of dealerships available it's important to feel special when making such a huge purchase. Gold Stars for Josh and the Garber Buick Team on State Street.
I walked into Garber Buick thinking i was going to purchase a used Yukon XL from a lady named Kay and like a great team of workers I was Greeted outside on the lot by a man name Richard Thomas(JohnBoy) and he said lets go in and see what we can do. He never once tried to sale me something different and told me they work miracles and for someone who has had some credit problems in the pass was very surprised when this other man by the name of Chad came to tell me that he is trying very hard to get it to work but explain about carrying over negative amount from my trade in so he talked to us about getting a new start and out of the negative and for a 54 year old who has never been able to afford brand new vehicles, walk off that lot with a brand new 2013 Buick Enclave with 15 miles on it, got to pick color what I wanted on it and everything. This staff at Garber is fantastic and not just because I got a new car but they sat with me and talked normal things like vacations and what i like to do and went over everything about the car and said to come in anytime if i need to know how to work buttons on the car. I am going to tell all my friends and whoever else that I know is looking for a car new or used to drive that few extra miles and go to Garber because they really do make you feel like family. Thank you Richard and Chad for such a great transaction and very nice vehicle, I will be sending people your way from Howell, Michigan and from Houghton Lake, Michigan your customer service can not be beat by any other dealership, you put Dean Arbour of West Branch to shame never will I go anywhere else.
I just wanted to thank the awesome staff at Garber Buick for the great job they did for me. Elvis Machul helped make my first buying experience easy! He also went above and beyond to secure the very best financing and I'm very happy with my purchase. I would refer anyone I know to deal with the professionals at Garber Buick.
My husband and I went to Garber Buick looking to purchase a used car. We knew our credit wasn't A-one but we thought we could get into something a little newer. The staff at Garber Buick was so very friendly and worked hard to get us into a nice vehicle. They even took our used 2000 trade in and it was used as part of our down payment. My husband and I are very satisfied with the service we received and we were able to drive away with a car we both liked and were excited about with low miles and an extended warranty. No matter what your credit is you should try Garber Buick they will work with you and try to get you into something you like not just anything like other dealers. Very Happy Customer!!
I has a great experience with this company, Alan Young was my sales representative and he did a fantastic job at making me feel comfortable, letting me know the details of every question I had. I was very nervous because of it being a big purchase and he made me have a sense of direction of what I wanted and he wanted to make sure my needs were met and I was happy. I was undecided at what vehicle to get because of my needs and wants, but I was able to drive both and make a decision with out being pressured. I am very happy with my purchase. I would highly recommend this to customers and I do look forward to doing more business with this company in the future.
Rodger Piering and Steve Thomas allowed my wife and I to purchase our new vehicle easily. They went out of their way to accommodate us between buying and picking up our vehicle. We highly recommend Garber Buick and will return in the future.
I have been a Garber Buick customer for many years -- Mike Lazorchak is my adviser and super sales person. The entire staff is considerate, helpful, and kind. From the receptionist who immediately opens the door and escorts you to your destination, the facility is state of the art and designed for customer service and comfort, but most of all, Mike is knowledgeable, professional, thorough, and makes the entire process stress free, however, with that being said, what I really appreciated was him taking the time to review the process, fine print and go over the car as long as it took to make sure I knew how to use all of the bells and whistles until I felt comfortable riding around. Dick Garber has developed a corporate culture of integrity, honesty and customer service driven personnel who work as a team. I also must give credit and kudos to Chris Thompson, the Finance Manager who was so nice, kind, and knowledgeable. I feel confident that I am a customer of a top notch car dealership. To Mike, Chris and the service department, thank you!
Recently, I was in the market for a new car. Although I have bought several cars over my lifetime, I have never developed a single dealership loyalty, so I did what many new car buyers do & I shopped several dealerships. During hat brief, but extensive journey, I met Josh. He represented the epitome of professionalism, honesty and dedication. Although I drove several cars on his lot, I had a specific vehicles in mind, so I continued looking. Throughout my journey, every other salesperson I encountered paled in comparison to Josh. Josh stayed in touch with me through phone calls and emails showing an utter dedication to assisting me in finding a car that I would be happy with. After some creativity he did just that, he found a car that is perfect for me. He went out of his way and did his job with absolute enthusiasm and commitment. He treated me with kindness and consideration and honored my wishes as a new car buyer both in style, color, and payment options. I can, without reserve, say it was an absolute pleasure to work with Josh and through his efforts, Garber has earned my car buying loyalty for life.
I just wanted to say that this was an amazing experience, buying a vehicle! Very well worth the drive from Flint. I've been to a lot of dealerships and Garber is the best ever! I've got 16 years at General Motors and I'm proud to be a part of Garber. Thank you, to the team for helping me get into my truck! I will bring my kids here when they are of age next year, to buy their cars!
I must say that I was impressed by Elvis Machul and his ability to listen to what I wanted and not try to push me into a vehicle that I didn't like. He was very professional and helped me make a great buying decision. He was very knowledgeable on his products and gave me options based on my needs. I would refer all my family and friends to Mr. Machul. I'm VERY happy. Steve
I have bought several GM cars and trucks, and purchased my first Buick Enclave from Garber Buick. I must tell you that, of all the dealerships that I've dealt with, Garber Buick of Saginaw, is the best. Those guys and gals do an excellent job.
John Weiss was very helpful with getting me into a Lincoln LS. I am very happy with the way he worked and handled my account. Thank you and keep up the good work!
In our effort to find a certified GM vehicle, we researched dealerships in the Saginaw area. Using the internet as our primary tool we narrowed down our selection to three dealers. After talking with the sales representatives of each organization, the decision was made to deal with Garber. This was based on the fact that we found the staff of Garber to be courteous, friendly and knowledgeable. The Garber team made us feel welcome and treated us with respect. The manager was active and visible to customers giving the dealership a feeling of real teamwork and professionalism. Given our experience with Garber, we will be returning for our future vehicle purchases.
Joe & Lee
Heather was our salesperson, however we dealt with a lot of people at Garber Buick. They did everything possible to get us in the vehicle we wanted. There is no question, that we will be back and we will be telling our friends and family about how much we loved Garber Buick!
I can't say enough good things about Garber. My first experience dealing with them for a used vehicle was fantastic. From the initial call to my salesman Elvis Machaul the entire process was painless and with absolutely no high pressure. They were very fair in the negotiation process and top dollar for my trade. They needed to replace a lost key fob and the service department was equally as helpful and friendly even a week after the sale took place. With sales associates like Elvis, and the quality service department it is easy to see why they have been around for over 100 years. I will certainly go back for my next vehicle.
This is my third vehicle I have bought from Garber Buick and they stick to their word, as promised, by the sales manager, Juan Bush. I went through financing with Gateway Financial twice, to pay off two loans and they got me great financing, with Wildfire Credit Union on a 2012 Dodge Ram truck. Thanks to John Weiss and Juan Bush, I will be returning to Garber Buick for my next purchase.
I had a great experience with leasing my 2013 Buick Verano! I love this car and will be doing business again in the future with Garber Buick!
A very proactive team responded to my online search for a new (used) vehicle. Due to my situation, active duty Navy and on deployment, I was unfortunately not able to be present during the car deal. However, once I was in contact with a rep and we got my wife involved, they were very courteous throughout the process. Due to my absence, we had to use a specific power of attorney for the finance company to accept the deal. John Weiss was the sales rep that helped my wife and he was outstanding. He made sure that everything we needed was taken care of. He made sure to keep my wife and I informed through the entire process. Thank you to John and his team for assisting us with our purchase. I will recommend Garber Buick of Saginaw to my friends and family.
Elvis Machul really worked hard with helping make purchasing a vehicle possible for me. I went in on a Thursday and I had my car the following Friday. He made sure that the price would be within my budget and he helped my Grandma to find a cheaper insurance policy than she already had. I really appreciate all of of the hard work done by Elvis and everyone at Garber Buick. I would most definitely recommend Garber Buick to anyone interested in purchasing their next vehicle.
Julio is awesome to work with -- Very helpful! There was a problem with the computer system on the Explorer I was buying and he came and got it from me at work, and drove it himself, over to the Ford dealership to have them do the update! I would buy another vehicle from him in a second.
Everyone needs to experience purchasing a car from Garber Buick. From the time you enter the complex, you're made to feel like you're the one and only client. Our salesman, Rodger Piering, along with his co-workers, catered to our every request. He worked diligently to make our dream of owning a Lacrosse a reality. Rodger and the Garber staff took the hassle out of the purchasing process which made the buying experience really stress free and most enjoyable. Rodger won us over. We will continue to purchase our vehicles from Rodger and will definitely recommend Garber Buick to our family and friends.
Robin & Mark
Our salesman Mark, went well over the top to make the Chrysler 300 perfect. To keep my wife happy, he even personally delivered the vehicle to our home in Oscoda. I will recommend all our friends and family to Garber Buick in Saginaw and will tell them about our great experience with Mark.
I would recommend Garber Buick to any and everyone I know. My experience with the team was so amazing. Thank you so much!
Very pleasant and quick experience purchasing my vehicle at Garber Buick. I Worked with asales professional, Julio and the finance manager, John Weiss. Thank you and I would recommend their service to anyone looking to purchase their next vehicle.
Thank You Mike for helping us pick out our new Enclave! It was great working with you. Thank you! Thank you!
John, thank you again for all your help throughout the past week. You guys are the only dealership that offered to help me get into a car I really wanted with my name on the financing to help rebuild my credit. I appreciate this more than you'll ever know and I will most definitely recommend you guys to everyone I know. Take care and God bless!
I wanted to thank you for working so diligently to assure my satisfaction with my recent lease acquisition of a 2012 Buick Enclave from Garber Buick. You crafted the best possible deal and accommodated all my requests in remarkable fashion. The distance between my home and your dealership evaporated into a total "no problem" situation. The delivery of the car (in my driveway) and the completion of the paperwork couldn't have been more painless, with the lease signing happening at my kitchen table, on my schedule, on my terms. Every detail was handled with care and fully explained to my satisfaction. Throughout the process, you listened to all my questions and resolved my concerns with decisive action.
I will unconditionally recommend Garber (and you) to all my friends and colleagues from now on. This transaction has been the most enjoyable and satisfying ever for me, and I've done many of them over the years.
p.s. I LOVE the Enclave
Thank you, John is a great salesman and we are life, long happy garber customers and we trust you guys. Thanks.
Matthew J. Wideman
Matthew J. Wideman
Garber Buick should be a role-model for all other Buick service centers in the nation. They, thanks to their highly dedicated team of service professionals, including Mr. Jarvis, are truly an exceptional bunch.
I drove from Amherst, OH to buy this car. The internet coupon for $1000 over the black book of my vehicle was exactly as promised. Garber was well prepared and the transaction could not have gone any better. I would definitely recommend them to a friend.
Mr. Garber- I hope you have been previously informed that your "consultant" Curt Lichon does an excellent job of helping customers and explaining fully the questions they ask. He certainly has the knowledge and personality to be a service manager if not even higher position benificial to Garbers. I know you don't get out in the "shop" but good service makes good future customers. Curt deserves a pat in the back for excellent work.
This is Barb writing. We still have not received the questionaire, but you can be assured, we will rate everything as excellent. We love our Regal! I thank you for having it and selling it to us. We feel fortunate to have found Garber Buick and the treatment we received from you could never be matched. It was so worth the drive. Thanks again
Jim and Barb
I would like to thank you for the service which was provided to my family by Mike Lazorchak. I will tell you, I am the world's worst customer. I buy over the phone which most people feel is insane, but I have no time for shopping. I called Mike after trying to get two other dealerships to get my mother-in-law into a new vehicle lease. Mike sent over exactly the vehicle we were looking for, a red Buick LaCrosse. Mike was persistent, yet easy to work with and I will admit that it's not easy to work with a customer like me. After figuring out the details of my request to keep the car basic and simple when it came to the options and accessories equipped on the vehicle, Mike had the new Buick LaCrosse delivered to my 85 year old mother-in-law's driveway with a beautiful gift basket in the front seat. My mother-in-law was so happy to have met Mike Lazorchak and thought he was the most professional sales person we have ever had the pleasure of dealing with. So, hats off to you Mike, you earned your sale, but you also earned our praise for your kindness and being ever so persistent with me. Next vehicle purchase; We make one phone call, to Mike Lazorchak!
I am a local small business owner who has tried hard to do the right things in running our own business. I always felt Garber's treated me in that same fashion---honorably, with respect and an appreciation for how important any customer is to any business. Additionally, if there is a more community minded dealership/owner than Garber's or Dick Garber, I have yet to see the company or meet the person.
Let me begin by first letting you know that when someone mentions the name Dick Garber in the Saginaw community immediately thoughts of integrity, leadership, trust worthiness and community support come to mind. Mr. Garber is an example of true community leadership; from his commitment to the not only the Dow Event Center with the Saginaw Spirit, the Saginaw Spirit Foundation, the Saginaw Children's Museum, but most importantly for continuing the family business of offering a first class dealership that exemplifies quality and service second to none. My father in-law introduced me to doing business with Garbers and we both have had the pleasure of being not only a satisfied Garber customer in the purchasing of our Buick automobiles but my family has been a proud season ticket holder of the Saginaw Spirit since Mr. Garber brought the OHL to Saginaw. Mr. Garber has been demonstrated how to be a successful business man along with positively impacting our community, he has made Saginaw a better place.
I have dealt with the Garber family for years. My father did business with Mr. Guy Garber in the early days. My first new Buick was a 1967 LaSabre and felt very comfortable working with the entire staff. When i moved to Florida in the early 90s and needed work, Dick Garber gave me a sales position at the dealership in Green Cove Springs Florida.
My family and I have been customers at Garber Buick for many years and have purchased several vehicles from this dealership. Although we live in the Metro Detroit area where there are plenty of places to purchase a car and have it serviced, we gladly travel to Saginaw in order to do business with the staff at Garber.
All of the interactions we've had over the years have been pleasurable and the staff at Garber Buick has always gone out of their way to accommodate us. The sales staff has continually been able to find vehicles for us to purchase that precisely meet our needs, and the sales process has been incredibly smooth. When we have needed service for warranty issues or general maintenance, the service department has been very professional and friendly. And all of the work that we have had completed has been top notch.
I have been a customer of Garber Buick dealer in Saginaw, Michigan for many years. I have been buying my Buicks from them for many years and have developed a good rapport with my personal salesman and their service department. They have provided wonderful service to me in all ways. I feel that they are family to me as I can just drop in and chat at any time and see how things are going. We have had occasion on trips to stop at other Buick dealers and haven't found another that can measure up to them.
My salesman at Garber is Mike Lazorchak. He has become a true friend and not just a salesman. He has always helped us to select the best product for our needs. He is also a sounding board for any automotive issues that we have had.
William L. Ruger
As Chairman and CEO of one of the State's largest CPA firms, I have seen many examples of how various companies conduct business. I have never seen a better example than Garber Management Group and its flagship dealership, Garber Buick. Their unwavering commitment to customers, employees and community is unparalleled.
Truly AMAZING! I want to take this opportunity to thank John Weiss, Rodger Piering, Andrea Maguire, Juan Bush & all the sales staff associates at Garber Buick. After two bad divorces and a bankruptcy 9 years ago, I was being turned down everywhere. I didn't want to get a "buy here-get screwed here" piece of junk in worse shape than the vehicle I already had. So, John Weiss, bless his heart, worked tirelessly for almost 3 weeks to find me a decent, affordable vehicle. After a few failed attempts, John found me just the right one; a beautiful 2008 Pontiac G6 GT Sedan. After finding the right vehicle, next came trying to get an affordable payment. Well, after much more effort on John's part, he got me financed through Chase bank with a payment I could afford. After over 30 finance turn downs, John & the staff at Garber Buick got me an awesome vehicle (that I love), a reputable finance, and a payment I can handle. If you need a vehicle, regardless of credit issues, do yourself a favor- See John & the rest of the "Miracle Workers" at Garber Buick!
Your family's auto dealership has been a solid anchor in this community's commercial scene for 100 years. The Garber connection is legendary and has helped this region in countless ways through that long, honorable period of service. Local businesses such as yours are more than a provider of products we need to function. The Garber family has been a benefactor to the Saginaw community in countless ways. You have made Saginaw a better place to live, thanks in no small part to your GM connection. Michigan -- and America -- cannot recover from our current economic crisis without contributions such as yours. Saginaw needs Garber Buick ... it is part of our community's lifeblood.
I have been a Buick owner for the last fifteen years and have purchased all of them from Garber Buick. The service I received from Garber Buick could not be equaled anywhere. The Garber family have been great supporters of Saginaw for over 100 years and have added to the community in many, many ways. They have exceeded expectations both from a business sense and a community player.
We are writing to you to thank you and your staff for the tremendous customer service we have received recently. My wife Suzie had a major problem with her vehicle and was able to get it towed from her work to Garber Buick where I suggested turning the work over to Chad Price. Chad already had the work order written up by the time she got there and made sure she had a ride home where she had access to my vehicle. The initial repair revealed a second problem and Suzie convienently made arrangements to have the vehicle picked up again by Garber Buick, however when Chad wasn't available Mike Jarvis stepped right up to get the job done.
Chad and Mike have both given me excellent assistance on many occasions over the last year for regular service on my vehicles, but I truly appreciated the way they both went above and beyond to help my wife out when I wasn't able to. This is the type of customer service that creates customers for life.
Tom and Suzie
Charles, thank you for your professionalism, your courtesy and your assistance in bringing our recent purchase of a new Buick to a satisfactory close. We enjoyed our time spent with you and felt we were completely and correctly informed on all aspects of our negotiations. Thank you for your patience. And, that was a neat surprise having a gift in the back seat of our bright and shiny new vehicle! We would, we will, recommend you to our friends who may be looking for a new vehicle.
Gene and Alice
Although I am a transplant here to the Saginaw Area, it didn't take me long to understand the impact that the Garber family has on this community. It is obvious that the Garber family has a passion for success not only in business but also with the development of the Great Lakes Bay Region. Our community associates Buick with Garber and Garber with Buick. They belong together.
Informed, competent, customer oriented sales staff. Dependable, efficient service department. Long family history of standing behind the product they sell. Long family history of major contributions to the community.
Garber Buick is a sales leader because they supply Buicks to a community that very much likes to buy Buicks from them. There is a proven customer need; that need will result in a significant number of GM cars being sold and an ongoing need for service for those vehicles.
I have found in Rodger Piering the best car salesman I have ever dealt with. He is caring, honest and has a wonderful way with people. I have bought five cars maybe more from him, and I would not go to anyone else. Also my insurance company said he was the best and most kind salesman they had done business with, when he called them to get insurance on the last car I bought. He took care of everything for me. That is why he is my salesman of the year!
Thank you again, Mark, for for all your help and hard work on the sale of my new car. Sharon and I thank you.
In our effort to find a certified GM vehicle we researched dealerships in the Saginaw area. Using the internet as our primary tool we narrowed our selection down to three dealers. After talking with sales representatives of each organization, the decision was made to deal with Garber. This was based on the fact that we found the staff of Garber to be courteous, friendly and knowledgeable. The Garber team made us feel welcome and treated us with respect. The manager was active and visible to customers giving the dealership a feeling of real team work an professionalism. Given our experience, the next time we are in the market for transportation, Garber Buick will be our first stop.
Joe and Lee Rose
I have bought several GM cars and trucks. I bought my first new Buick Enclave last year. I must tell you that of all the dealerships that I have dealt with, Garber Buick of Saginaw, is the best. Those guys and gals do an excellent job.
Thanks for all your help Andrea. I let Erica know that you are the reason we came to Garber. Yours is the only dealership that followed-up, and even suggested the Regal as an option for me. I appreciate your help! I sent emails out to 5 other dealerships. You were the first to respond by email and the only one to respond with figures as I'd asked. (Three other dealerships only sent auto-responses!!!). It was nice to meet you. I know you'll do well in your career!
Joe and Debbi