Garber Buick | Saginaw, MI Testimonials


 Customer Testimonials

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At Garber Buick in Saginaw, MI, customer satisfaction is our top priority.  Our knowledgeable sales and service teams raise the customer care bar to the highest level. If you have never purchased or had your car serviced here at Garber Buick, allow us the opportunity to earn your business.

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Garber Buick should be a role model for all other Buick  service centers in the nation. They, thanks to their highly dedicated team of service professionals, including Mr. Jarvis, are truly an exceptional bunch.     Jeremy

I drove from Amherst, OH to purchase this car. The internet coupon for $1,000 more for your trade, over the black book of my vehicle was exactly as promised. Garber was well prepared and the transaction could not have gone any better. I would definitely recommend them to a friend.     Glahn

John Weiss, I appreciate how you have been a blessing to my family. You are such an awesome guy!! May blessings shower you and your family for years to come!        Dee & Patrick

Just a big thank you, to Julio, for an honest and fun purchase of my vehicle. I enjoyed working with all of you, and I would send anyone I know, to Garber Buick to purchase a car from you.       Linda

Thank you for all your help, Andrea, you are the reason we came to Garber. Your dealership, is the only one that followed up and even suggested the Buick Regal as an option for me. I appreciate your help! I sent emails to five other dealerships and you were the first to respond by email and the only one to respond with the figures that I had asked about. It was so nice to meet you.     Joe & Debbie

I have been a Garber Buick customer for many years -- Mike Lazorchak is my adviser and super sales person. The entire staff is considerate, helpful, and kind. From the receptionist who immediately opens the door and escorts you to your destination, the facility is state of the art and designed for customer service and comfort, but most of all, Mike is knowledgeable, professional, thorough, and makes the entire process stress free, however, with that being said, what I really appreciated was him taking the time to review the process, fine print and go over the car as long as it took to make sure I knew how to use all of the bells and whistles until I felt comfortable riding around. Dick Garber has developed a corporate culture of integrity, honesty and customer service driven personnel who work as a team. I also must give credit and kudos to Chris Thompson, the Finance Manager who was so nice, kind, and knowledgeable. I feel confident that I am a customer of a top notch car dealership. To Mike, Chris and the service department, thank you!     Patricia

Recently, I was in the market for a new car. Although I have bought several cars over my lifetime, I have never developed a single dealership loyalty, so I did what many new car buyers do & I shopped several dealerships. During hat brief, but extensive journey, I met Josh. He represented the epitome of professionalism, honesty and dedication. Although I drove several cars on his lot, I had a specific vehicles in mind, so I continued looking. Throughout my journey, every other salesperson I encountered paled in comparison to Josh. Josh stayed in touch with me through phone calls and emails showing an utter dedication to assisting me in finding a car that I would be happy with. After some creativity he did just that, he found a car that is perfect for me. He went out of his way and did his job with absolute enthusiasm and commitment. He treated me with kindness and consideration and honored my wishes as a new car buyer both in style, color, and payment options. I can, without reserve, say it was an absolute pleasure to work with Josh and through his efforts, Garber has earned my car buying loyalty for life.       Nancy

I just wanted to say that this was an amazing experience, buying a vehicle! Very well worth the drive from Flint. I've been to a lot of dealerships and Garber is the best ever! I've got 16 years at General Motors and I'm proud to be a part of Garber. Thank you, to the team for helping me get into my truck! I will bring my kids here when they are of age next year, to buy their cars!       Scott

John Weiss was very helpful with getting me into a Lincoln LS. I am very happy with the way he worked and handled my account. Thank you and keep up the good work!     Ronnie

I have bought several GM cars and trucks, and purchased my first Buick Enclave from Garber Buick. I must tell you that, of all the dealerships that I've dealt with, Garber Buick of Saginaw, is the best. Those guys and gals do an excellent job.     Joseph

In our effort to find a certified GM vehicle, we researched dealerships in the Saginaw area. Using the internet as our primary tool we narrowed down our selection to three dealers. After talking with the sales representatives of each organization, the decision was made to deal with Garber. This was based on the fact that we found the staff of Garber to be courteous, friendly and knowledgeable. The Garber team made us feel welcome and treated us with respect. The manager was active and visible to customers giving the dealership a feeling of real teamwork and professionalism. Given our experience with Garber,  we will be returning for our future vehicle purchases.     Joe & Lee

I must say that I was impressed by Elvis Machul and his ability to listen to what I wanted and not try to push me into a vehicle that I didn't like. He was very professional and helped me make a great buying decision. He was very knowledgeable on his products and gave me options based on my needs. I would refer all my family and friends to Mr. Machul. I'm VERY happy.      Steve

This is my third vehicle I have bought from Garber Buick and they stick to their word, as promised, by the sales manager, Juan Bush. I went through financing with Gateway Financial twice, to pay off two loans and they got me great financing, with Wildfire Credit Union on a 2012 Dodge Ram truck. Thanks to John Weiss and Juan Bush, I will be returning to Garber Buick for my next purchase.      Clarence

Mark, thanks again for all your help and hard work on the sale of my new car! Sharon and I, thank you!       Thomas

I can't say enough good things about Garber. My first experience dealing with them for a used vehicle was fantastic. From the initial call to my salesman Elvis Machaul the entire process was painless and with absolutely no high pressure. They were very fair in the negotiation process and top dollar for my trade. They needed to replace a lost key fob and the service department was equally as helpful and friendly even a week after the sale took place. With sales associates like Elvis, and the quality service department it is easy to see why they have been around for over 100 years. I will certainly go back for my next vehicle.      John

Heather was our salesperson, however we dealt with a lot of people at Garber Buick. They did everything possible to get us in the vehicle we wanted. There is no question, that we will be back and we will be telling our friends and family about how much we loved Garber Buick!        Christine

I found Rodger Piering to be the best car salesman I have ever dealt with. He is caring, honest and has a wonderful way with people. I have bought five cars, maybe more, from him, and I would not go to anyone else. He took care of everything for me, even transferring over my car insurance to my new vehicle!      Jessie

Garber Buick has an informed, competent, and customer oriented sales staff, including a dependable and efficient service department. They have a long family history of standing behind the product that they sell and major contributions to the community. Garber Buick is a sales leader because they supply Buick vehicles to a community that likes them very much. There is a proven customer need; the need that will result in a significant number of GM cars being sold.       Leslie

Although I am new to the Saginaw area, it didn't take me long to understand the impact that the Garber Organization has on the community. It is obvious that the Garber family has a passion for success, not only in business, but the development to the Great Lakes Bay area. Our community associates Buick with Garber and Garber with Buick. They belong together.      Sharon

I have been a Buick owner for the last fifteen years and have purchased all of them from Garber Buick. The service I received from Garber could not be topped anywhere else. The Garber family has been great supporters of the Saginaw area for over 100 years and have added to the community in many, many ways. They have exceeded expectations from a business sense and also a community player.     Polly

I would like to thank you for the service provided to my family by Mike Lazorchak. I will tell you, I am the world's worst customer. I buy over the photos that most people would feel is insane, but I have no time for shopping. I called Mike after trying to get two dealerships to get my mother-in-law a new vehicle lease. Mike sent over exactly the vehicle we were looking for, a red Buick LaCrosse. Mike was persistent, yet easy to work with and I will admit that it's not easy to work with a customer like me. After figuring out the details of my request to keep the car basic and simple when it came to the options and accessories equipped on the vehicle, Mike had the new Buick Lacrosse delivered to my mother-in-law's driveway with a beautiful gift basket in the front seat. My mother-in-law was so happy to have met Mike, and thought he was the most professional sales person we have ever had the pleasure of dealing with. So, hats off to you Mike, you earned your sale, but you also earned our praise for your kindness and being ever so persistent with me. Next vehicle purchase; we're calling you Mike Lazorchak!      Marilyn

I am a local small business owner who has tried hard to do the right things in running our own business. I have always felt Garber has treated me in the same fashion--honorably, with respect and an appreciation for how important any customer is to any business. Additionally, if there is a more community minded dealership/owner than Garber, and Dick Garber, I have yet to meet the company or meet the person!     Tom

I had a great experience with leasing my 2013 Buick Verano! I love this car and will be doing business again in the future with Garber Buick!      Kevin

Elvis Machul really worked hard with helping make purchasing a vehicle possible for me. I went in on a Thursday and I had my car the following Friday. He made sure that the price would be within my budget and he helped my Grandma to find a cheaper insurance policy than she already had. I really appreciate all of of the hard work done by Elvis and everyone at Garber Buick. I would most definitely recommend Garber Buick to anyone interested in purchasing their next vehicle.        DVaughnna

A very proactive team responded to my online search for a new (used) vehicle. Due to my situation, active duty Navy and on deployment, I was unfortunately not able to be present during the car deal. However, once I was in contact with a rep and we got my wife involved, they were very courteous throughout the process. Due to my absence, we had to use a specific power of attorney for the finance company to accept the deal. John Weiss was the sales rep that helped my wife and he was outstanding. He made sure that everything we needed was taken care of. He made sure to keep my wife and I informed through the entire process. Thank you to John and his team for assisting us with our purchase. I will recommend Garber Buick of Saginaw to my friends and family.         Navy Guy

Julio is awesome to work with -- Very helpful! There was a problem with the computer system on the Explorer I was buying and he came and got it from me at work, and drove it himself, over to the Ford dealership to have them do the update! I would buy another vehicle from him in a second.      Kris

I would recommend Garber Buick to any and everyone I know. My experience with the team was so amazing. Thank you so much!     Sylvia

Our salesman Mark, went well over the top to make the Chrysler 300 perfect. To keep my wife happy, he even personally delivered the vehicle to our home in Oscoda. I will recommend all our friends and family to Garber Buick in Saginaw and will tell them about our great experience with Mark.          Mike P.

Everyone needs to experience purchasing a car from Garber Buick. From the time you enter the complex, you're made to feel like you're the one and only client. Our salesman, Rodger Piering, along with his co-workers, catered to our every request. He worked diligently to make our dream of owning a Lacrosse a reality. Rodger and the Garber staff took the hassle out of the purchasing process which made the buying experience really stress free and most enjoyable. Rodger won us over. We will continue to purchase our vehicles from Rodger and will definitely recommend Garber Buick to our family and friends.      Robin & Mark

Very pleasant and quick experience purchasing my vehicle at Garber Buick. I Worked with asales professional, Julio and the finance manager, John Weiss. Thank you and I would recommend their service to anyone looking to purchase their next vehicle.    Tameka

Rodger Piering and Steve Thomas allowed my wife and I to purchase our new vehicle easily. They went out of their way to accommodate us between buying and picking up our vehicle. We highly recommend Garber Buick and will return in the future.     James

I has a great experience with this company, Alan Young was my sales representative and he did a fantastic job at making me feel comfortable, letting me know the details of every question I had. I was very nervous because of it being a big purchase and he made me have a sense of direction of what I wanted and he wanted to make sure my needs were met and I was happy. I was undecided at what vehicle to get because of my needs and wants, but I was able to drive both and make a decision with out being pressured. I am very happy with my purchase. I would highly recommend this to customers and I do look forward to doing more business with this company in the future.    Melanie

My husband and I went to Garber Buick looking to purchase a used car. We knew our credit wasn't A-one but we thought we could get into something a little newer. Richard Thomas at Garber Buick was very friendly and worked hard to get us into a nice vehicle. They even took our used 2000 trade in and it was used as part of our down payment. My husband and I are very satisfied with the service we received and we were able to drive away with a car we both liked and were excited about with low miles and an extended warranty. No matter what your credit is you should try Garber Buick they will work with you and try to get you into something you like not just anything like other dealers. Very Happy Customer!!         The Moore Family

I walked into Garber Buick thinking i was going to purchase a used Yukon XL from a lady named Kay and like a great team of workers I was Greeted outside on the lot by a man name Richard Thomas(JohnBoy) and he said lets go in and see what we can do. He never once tried to sale me something different and told me they work miracles and for someone who has had some credit problems in the pass was very surprised when this other man by the name of Chad came to tell me that he is trying very hard to get it to work but explain about carrying over negative amount from my trade in so he talked to us about getting a new start and out of the negative and for a 54 year old who has never been able to afford brand new vehicles, walk off that lot with a brand new 2013 Buick Enclave with 15 miles on it, got to pick color what I wanted on it and everything. This staff at Garber is fantastic and not just because I got a new car but they sat with me and talked normal things like vacations and what i like to do and went over everything about the car and said to come in anytime if i need to know how to work buttons on the car. I am going to tell all my friends and whoever else that I know is looking for a car new or used to drive that few extra miles and go to Garber because they really do make you feel like family. Thank you Richard and Chad for such a great transaction and very nice vehicle, I will be sending people your way from Howell, Michigan and from Houghton Lake, Michigan your customer service can not be beat by any other dealership, you put Dean Arbour of West Branch to shame never will I go anywhere else.         Patty Sutherland

Josh Kusterer truly made my dreams come true. I am driving my "dream" vehicle. I didn't think it would be possible but he truly understood how important my next vehicle purchase was for me. Josh listened to my needs and wish items for my next vehicle purchase. I am over the moon, thankful, and pleased with all the attention to detail given to me during this entire process. With the amount of dealerships available it's important to feel special when making such a huge purchase. Gold Stars for Josh and the Garber Buick Team on State Street.        Sherie Turner - Daniels

Roger Ruppel has assisted me in the lease of four or five vehicles. Roger has helped other family members and friends of our family with their Buick purchases too. There is no one in the auto industry, dealing with clients needs, is better than Roger. He is the ultimate professional.     Norman Bamberger

John Weiss is a very professional sales person, along with the rest of the people at Garber Buick. I would recommend them to anyone looking to buy a vehicle, new or used. They are very good about meeting a price you can afford. They will work with you. The service department is great and their attendants there are very professional.      James Duncan

Garber Buick is the best! After a very bad experience locally, we were so impressed with the professional way our inquiry was handled at Garber, that we drove over a hundred miles to deal with them. The moment we walked in we were treated like we were their friends. Rodger, our salesman, was extremely helpful, courteous and professional. We were introduced to everyone and given a tour. The dealership is designed for the customers convenience and the showroom makes viewing the cars extremely easy from every angle. We couldn't be happier with our Garber Purchase.        O'Brien

This is the 4th vehicle that I have leased from Garber Buick and has been the best customer service that I've ever received! Thanks Heather for being a great salesperson!      Brandel

This is the 2nd Buick we have bought from Garber Buick. We have been very happy with both experiences. Mike Lazorchak was fantastic for both vehicle purchases and will continue to return to Garber Buick to see Mike again. We highly recommend Garber and Mike Lazorchak!     Reynolds

Everyone I came in contact with was very professional and friendly, especially my salesman Joe Rau and Steve Thomas in the finance department. The staff was very helpful and patient with me through the learning process of this new vehicle. I was very impressed with my first encounter with Garber! I love my new vehicle even through there is still more to discover with it!      McCormick

The service department at Garber Buick did a great job at working with me, cost wise, as well as getting my vehicle back on the road quickly! Thanks!         Knight Management

Have had a continuing Great Relationship with Garber Buick for several years-They offer integrity, honesty and customer service personnel that are Second to None!!       Mark Krzyzaniak